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🚨 Incident & Near-Miss Investigation

Record events, run 5 Whys, interactive fishbone (6M), ILCI taxonomy, CAPA plans and automatic TRIR/LTIFR rates.

Start from the event and ask why? until you hit a system cause (usually 3–5 levels). Add parallel chains for distinct causal branches.

💡 Stop rule: you've gone far enough when the answer is a management-system weakness (no standard, no training, no check…) — not a person. "Operator inattentive" is never a root cause.

Add causes to each of the 6M branches — the diagram draws itself. Click a cause to remove it.

ILCI loss-causation model: tick what applies — immediate causes (what you saw) then basic/root causes (why it existed).

Each action should target a root cause, at the highest feasible level of the hierarchy of controls.

ActionTypeRoot cause addressedOwnerDue

📈 Frequency & severity rates

🔺 Bird pyramid — your reporting health

Bird (1969) found ≈ 1 serious : 10 minor : 30 damage : 600 near-misses. If your near-miss layer is thin, you're not seeing the base of your iceberg — strengthen no-blame reporting.